Account & Team

Organization Settings

Manage your SearchX organization profile and settings.


Overview

Your organization is the top-level entity in SearchX. It contains all your applications, team members, and billing information.


Organization Profile

To update your organization profile:

  1. Click on your profile in the bottom-left sidebar of the dashboard.
  2. Select Organization Settings.
  3. Update your organization details:
    • Organization Name: Your company or team name.
    • Organization Logo: Upload your company logo (PNG). This is displayed across all views of the platform.
  4. Click Save.
Managing organization settings in the SearchX dashboard.

Subscription & Billing

SearchX plans are priced per application by catalog size. Every plan includes all features and unlimited searches. Your subscription is managed directly within the application.

PlanCatalog sizePrice
CoreUp to 20,000 products€49/month or €490/year
GrowthUp to 50,000 products€99/month or €990/year
ScaleUp to 100,000 products€199/month or €1,990/year
EnterpriseMore than 100,000 productsCustom quote

See Pricing for current details.

Free Trial Catalog Limit

During the 14-day free trial, each application can index up to 20,000 products, whatever tier you plan to choose. Your plan's full catalog limit applies once you subscribe.

If an application's catalog grows past its plan's limit, products beyond the limit aren't indexed until you upgrade to a larger plan. We notify you when this happens.

Plans can be cancelled at any time. Cancellation takes effect at the end of the current paid period, and payments are not refundable. CopilotX is sold separately and isn't included in these plans.

  • Current Plan: See your active plan, included features, and usage limits.
  • Usage: Monitor search activity and your catalog size against your plan's product limit.
  • Billing History: View past invoices and payments.

Application Lifecycle

Application billing is tied to the application lifecycle. The available states are:

  • Active: The application is live and serving search requests.
  • Suspended: The application is paused. Search requests are not served and billing is paused. You can reactivate a suspended application at any time.
  • Cancelled: The application is deactivated. To fully remove it, delete it after cancellation.

Suspend Before Delete

To delete an application, you must first suspend it. This ensures that billing is handled correctly before the application and its data are permanently removed. See Application Management for details.


Team Management

Add team members to your organization. See User Management & RBAC for details on:

  • Inviting new users.
  • Assigning roles and permissions.
  • Managing team access.
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